Gracie Barra Lake Country Policies
PAUSE ON MEMBERSHIP IS NOT PERMITTED
If you are wishing to withdraw from your program, please follow the guidelines of cancelling a membership.
CANCELLATION OF MEMBERSHIP
If you are wishing to cancel your membership, four weeks notice in writing must be provided. Whether you choose to attend these lessons or not, you will be charged for them.
CANCELLATION OF AFTER SCHOOL PICK UP/TRAINING
If you are wishing to cancel pick up/training, four weeks notice in writing must be provided. Whether you choose to continue with pick-up or not, you will be charged for the eight weeks. This also applies for the last month of school.
RETURN OF GI'S
We want to ensure that none of our gi’s end up in landfills. If you are choosing to withdraw from our program, you can either donate the gi back or if gently used, we can agree to purchase it at half price.
CLASS ABSENCE
We cannot refund classes that are missed with or without notice but members may take part in another class if class does not exceed insurance policy. Please ask for approval.
2025–2026 ACADEMY CLOSURE DATES
October,25th No pick up. Classes will run as scheduled
November,11th Closed
December 23,24,25 Closed
December 27th,30th,31st Closed
January,1st Closed
February,6th,7th No pick up. Classes will run as scheduled
February,14th No pick up. Classes will run as scheduled
February,17th Closed
March,17th,19th,21st Closed
March,24th,26th,28th Closed
April,18th Closed
April,21st Closed
May,19th Closed
PRIVACY POLICY & DATA PRACTICES
Effective Date: March 25, 2026 | Last Updated: March 25, 2026
PRIVACY POLICY & DATA PRACTICES
Effective Date: March 25, 2026
Gracie Barra Lake Country (“we,” “us,” or “our”) is committed to
protecting the privacy of our students, parents, and website visitors.
This policy explains what personal information we collect, why we
collect it, and how we use and protect it.
This policy applies to information collected through our website
(gblakecountry.com), registration forms, and in-person enrollment
at our academy located at #723 – 11850 Oceola Rd, Lake Country,
BC V4V 2T5.
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1. WHAT INFORMATION WE COLLECT
We collect the following types of personal information:
Contact and Identity Information
– Full name, address, phone number, and email address of
students and parents/guardians
– Date of birth of students
Emergency and Medical Information
– Emergency contact name, phone number, and relationship
– Any relevant medical or physical conditions disclosed
voluntarily by members or parents
Program and Enrollment Information
– Program selection, membership type, and enrollment dates
– After-school pickup preferences and authorized pickup contacts
Communications
– Messages sent to us via contact forms, email, or phone
We do NOT collect credit card numbers or payment information
through our website. All payment processing is handled securely
in person at the academy or by phone.
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2. WHY WE COLLECT THIS INFORMATION
We collect personal information for the following purposes:
– To enroll students in our programs and manage memberships
– To contact parents or guardians about scheduling, absences,
or program changes
– To respond to inquiries submitted through our website
– To coordinate after-school pickup and emergency contacts
– To comply with legal obligations and insurance requirements
– To send program updates and academy communications
(you may opt out at any time)
We do not sell, rent, or trade your personal information to
any third party.
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3. HOW WE STORE AND PROTECT YOUR INFORMATION
Member information is stored in our secure franchise management
system (GBMembers), which is operated by Gracie Barra International.
Access is limited to authorized academy staff only.
Inquiry and registration form submissions are received via our
IONOS-hosted email system and are handled securely by academy
administration.
We retain personal information only as long as necessary for
the purposes described in this policy or as required by law.
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4. CHILDREN’S PRIVACY
We enroll students as young as four years old. For students
under 18 years of age, all personal information is collected
from and with the consent of a parent or legal guardian.
Parents and guardians may request access to, correction of,
or deletion of their child’s information at any time by
contacting us directly.
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5. YOUR RIGHTS UNDER CANADIAN PRIVACY LAW
Under Canada’s Personal Information Protection and Electronic
Documents Act (PIPEDA) and British Columbia’s Personal Information
Protection Act (PIPA), you have the right to:
– Know what personal information we hold about you
– Request access to your personal information
– Request correction of inaccurate information
– Withdraw consent for non-essential communications
– Request deletion of your information (subject to legal
retention obligations)
To exercise any of these rights, contact us at:
Email: info@gblakecountry.com
Phone: (778) 235-8364
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6. WEBSITE COOKIES AND ANALYTICS
Our website uses cookies and analytics tools, including
Google Analytics (via Google Site Kit), to understand how
visitors use our site. This data is anonymized and aggregated —
it does not identify individual visitors.
You may decline non-essential cookies using the cookie
preference options presented when you visit our site.
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7. THIRD-PARTY SERVICES
Our website may link to or integrate with the following
third-party services:
– Google (Analytics, Maps, Reviews)
– Facebook and Instagram (social media links)
– GB Wear Canada (gbwearcanada.ca — GB merchandise)
– Gracie Barra International (franchise systems)
Each of these services operates under their own privacy policies.
We encourage you to review their policies independently.
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8. CHANGES TO THIS POLICY
We may update this Privacy Policy from time to time. When we
do, we will update the effective date at the top of this page.
Continued use of our website or academy services following any
changes constitutes your acceptance of the updated policy.
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9. CONTACT US
If you have any questions, concerns, or requests regarding
this Privacy Policy or how we handle your personal information,
please contact:
Gracie Barra Lake Country
#723 – 11850 Oceola Rd
Lake Country, BC V4V 2T5
Email: info@gblakecountry.com
Phone: (778) 235-8364